Difference between revisions of "Contacts"
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===Support conditions=== | ===Support conditions=== | ||
Revision as of 13:41, 22 November 2020
<html> <script> function toggleSubmit(){if (document.getElementById("read_offer").checked==false) document.getElementById("Submit").disabled=true; else document.getElementById("Submit").disabled=false;} </script> You can order technical support on WFE here.<br /> Annual cost is USD 1,200.00.<br /> Press button to pay through <a href="http://shareit.com" target="_blank">Share-it</a><br /> Before pressing button please confirm your agreement with the <a href="http://runawfe.org/RunaWFE.Contract_offer" target="_blank">contract offer</a><html><p><input type="checkbox" id="read_offer" onclick='toggleSubmit();' />I have read the contract offer and agree with it.</p> <input type="button" id="Submit" disabled="true" onclick='top.location.href="https://secure.shareit.com/shareit/checkout.html?PRODUCT[300385308]=1&hidecoupon=1&DELIVERY[300385308]=EML&languageid=1&backlink=http%3A%2F%2Frunawfe.org%2FSpecial%3ASupport&pc=2p7xf¤cies=USD";' value="Buy support"/> </html>
Support conditions
- Support is available for users, who confirmed e-mail and paid for support through <a href="http://shareit.com" target="_blank">Share-it</a>
- Support is provided on one server RunaWFE after paiment confirmation.
Order procedure
- Click on "Bue support" in upper part of this page.
- Then you will be transferred to Share-it site.
- The next step is, strictly following the instructions of the site shareIt, specify the parameters of your payment and click "Continue". Warning! E-mail that you type in the payment order on the site shareIt will be the e-mail which we will implement for you support.
- Then you need to confirm consent to the payment (to authorize a payment) in the chosen payment system.
- Then you can return to our site.
Date and ways of delivering services
- Technical support starts to act immediately on receipt of payment confirmation via shareIt.
- Response time - 2 business days
- Shelf support - 1 year, no more than 10 hits per month
- Support is provided through the website (page Support).
Return of funds
To cancel a payment, you should contact technical support via the website (page Support).