Difference between revisions of "Contacts"

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===Support conditions===  
===Support conditions===  

Revision as of 13:41, 22 November 2020

<html> <script> function toggleSubmit(){if (document.getElementById("read_offer").checked==false) document.getElementById("Submit").disabled=true; else document.getElementById("Submit").disabled=false;} </script> You can order technical support on WFE here.<br /> Annual cost is USD 1,200.00.<br /> Press button to pay through <a href="http://shareit.com" target="_blank">Share-it</a><br /> Before pressing button please confirm your agreement with the <a href="http://runawfe.org/RunaWFE.Contract_offer" target="_blank">contract offer</a><html><p><input type="checkbox" id="read_offer" onclick='toggleSubmit();' />I have read the contract offer and agree with it.</p> <input type="button" id="Submit" disabled="true" onclick='top.location.href="https://secure.shareit.com/shareit/checkout.html?PRODUCT[300385308]=1&hidecoupon=1&DELIVERY[300385308]=EML&languageid=1&backlink=http%3A%2F%2Frunawfe.org%2FSpecial%3ASupport&pc=2p7xf&currencies=USD";' value="Buy support"/> </html>

Support conditions

  • Support is available for users, who confirmed e-mail and paid for support through <a href="http://shareit.com" target="_blank">Share-it</a>
  • Support is provided on one server RunaWFE after paiment confirmation.

Order procedure

  1. Click on "Bue support" in upper part of this page.
  2. Then you will be transferred to Share-it site.
  3. The next step is, strictly following the instructions of the site shareIt, specify the parameters of your payment and click "Continue". Warning! E-mail that you type in the payment order on the site shareIt will be the e-mail which we will implement for you support.
  4. Then you need to confirm consent to the payment (to authorize a payment) in the chosen payment system.
  5. Then you can return to our site.

Date and ways of delivering services

  • Technical support starts to act immediately on receipt of payment confirmation via shareIt.
  • Response time - 2 business days
  • Shelf support - 1 year, no more than 10 hits per month
  • Support is provided through the website (page Support).

Return of funds

To cancel a payment, you should contact technical support via the website (page Support).